Contact
Doubts? Contact us.
It'd be our pleasure to answer your questions and address all matters related to booking your car.
Reservations Headquarters
Customer service
Hours of operation:
Monday to Friday from 09:00 a.m. to 18:00 p.m.
Central Standard Time (CST) UTC/GMT -6 hours or booking online 24 hours a day
Frequent questions (FAQ)
Mexico Car Rental offers unbeatable prices with the widest destination coverage in Mexico.
We make strategic affiliations to offer our clients a complete network of services to the best possible price.
Something that no other rental car agency can offer you.
That´s right! We do not substract the service charge to our rates, we know they are important for you,
specially for those that are directly related to safety. Apart from including taxes you can have the
tranquility of also having all insurances.
The requirements to rent a car are simple, but important: you must be 25 years old,
have a valid driver´s license an official ID (voting card or passport and have a personalized
credit card with available balance.
Of course you can! Just make sure it´s in force.
If you are not 25 but, you are older than 21, it is possible to rent a car without a problem.
All you need to do is pay a requiered fee for the additional risk insurance,
which is approximatly $10 US dollars per day.
There is an option where a relative or acquaintance can provide the credit card for the safety temporary block.
In the same way the driver can be another person, but it is important to have a diver´s license and the minimum age.
For further information call our Call Center.
Yes it is possible, but consider that this has an additional cost that is quoted according to the distance of the rent location and the dropoff location.
Our rates include UNLIMITED MILEAGE! If the car is picked up in the day and hour agreed enjoy the freedom of traveling all you need without paying a cent.
The service requieres a safety amount that is temporarily blocked from your credit card, while using the vehicle.
That is how we protect the lease agreement against possible fail to comply with the conditions.
This is a very important requirement and it can be covered credit card of a companion.
The blocked amount could vary depending on the car´s model. It is advisable to have a minimun balance
in the credit card ($15,000 pesos Mexican currency) or its equivalent in dollars.
The amount will be unblocked once the car is returned. We have options available to reduce the amount to block,
either trough our program Cliente Plus or by acquiring an additional insurance called Cero Deducible.For further information call our call center.
